FAQ Video on demand

Not all online performances are available in the same way. Some are offered as live streams, others are a recording.

Live streams: watch in real time at a set date and time. It is not possible to pause, rewind, or watch the performance later. Make sure to check the time in your own time zone and be ready to start on time.

Recordings: these performances are available for 48 hours. Within that window, you can choose when to watch.

Each performance in the programme indicates whether it is a live stream or a recording.
Click here to view the programme and stay updated about NDT Online.

Go to the order page and fill in the form. We need your e-mail address to send your ticket to. After payment, you will receive a unique link within 15 minutes, which is valid on the day in question. In the e-mail and via the link, you will again find for which date and time your ticket is valid.

Did you buy your ticket a while ago? Make sure to put the correct date and time in your calendar, so you don’t forget the performance!

Do you live in a country other than the Netherlands? Do a time zone check just to be sure. You can do that easily via this website.

Whether you're watching a livestream or a recording, each online performance is only available during a specific time window.
For livestreams, this means watching at a fixed time — pausing, rewinding, or watching later is not possible.
For recordings, you can choose when to watch, as long as it's within the availability period.
Exact dates and times are listed in the programme. Make sure you're ready on time!

Experiencing problems while watching or do you have questions? Our helpdesk is open from 09:00 - 17:00 and during online performances. Contact us via chat in the Digital Theatre or via email on digitaaltheater@ndt.nl

We are very curious about your opinion on our digital platform what you think of the experience. That way, we can continue to improve and cater to your needs. Afterwards, we will send an e-mail with a short questionnaire and extra material about the performance.

The video can basically be played on any screen: on your PC, laptop, phone or tablet. For the most optimal theater experience, we recommend using as large a screen as possible, or for example by connecting your laptop to a television.

You need a few things to watch the video:
- A device to watch the video on. Preferably a tablet, laptop or PC, but the video can also be viewed on a smartphone.
- The device should at least have a recent browser (such as: Google Chrome, Firefox or Safari) and a good internet connection. Via a landline cable works best, but via WIFI or 4G is also possible.
- The unique, personal access link. You will receive this via email once we have received your payment.

You can, just make sure you copy and paste the URL from the email into on the desired device/in the desired browser.

It is not recommended to switch devices during the livestream. We cannot guarantee that the stream will continue to work properly.

You will receive a unique link after payment. Do not share it with others.

Yes, it is possible! Just be aware of the possible time difference. Click here for a timezone checker.

The video works best on an Internet browser that is up to date. Suitable browsers for example include Google Chrome, Firefox and Safari.

Availability of Online Performances

Online performance (recording) The Edge of Things
Available on Saturday, December 27 and Sunday, December 28, 2025, from 12:00 AM (Dec 27) to 11:59 PM (Dec 28) (CET).
You can choose when to watch within this period.

Online performance (recording) Into the Hairy
Available on Friday, April 17 and Saturday, April 18, 2026, from 12:00 AM to 11:59 PM (CEST).
You can choose when to watch within this period.

Find out when the performance is available in your time zone here.

Are you experiencing technical difficulties or having trouble finding the answer in our FAQ? Please send an email to digitaaltheater@ndt.nl

Our helpdesk is available from 9:00 AM to 5:00 PM on VOD days, and both before and during livestreams to assist you with any questions.

Online (recorded) performances can be watched a total of three times. You can pause and stop as often as you like.

Livestreams can only be watched at the time of the performance and cannot be paused or stopped.

Our helpdesk is available from 9:00 AM to 5:00 PM (local time) on the online performance days, and both before and during livestreams to assist you with any questions.

1. Make sure the laptop, tablet of phone that you're using to watch the event is connected to the same Wi-Fi network as the Chromecast.
2. Open the event in the latest version of the Google Chrome browser.
3. Next, click the icon with three dots in the upper right corner of the Chrome window.
4. Open the cast menu and select the Chromecast device to which you want to cast.

1. Make sure the laptop, tablet of phone that you're using to watch the event is connected to the same Wi-Fi network as the Apple TV or television with Airplay support.
2. Open the event in the Safari browser.
3. When you're connected to the right network you should see an Airplay icon in the bottom right corner of the video player. Click this icon to start casting to your Apple TV.
4. Don't see an icon in the player? Try casting directly from your operating system, MacOS or iOS.

1. Make sure the laptop, tablet of phone that you're using to watch the event is connected to the same Wi-Fi network as the Chromecast.
2. Open the event in the latest version of the Google Chrome browser.
3. When you're connected to the right network you should see a Chromecast icon in the bottom right corner of the video player. Click this icon to start casting.
4. Don't see an icon in the player? Try casting directly from the Google Chrome browser (See below for further information).

If you are unable to play the video after purchasing the link, first check that you have accepted cookies. If the video does not start running automatically, see if you can click "play" yourself.

It is often sufficient to refresh the page your browser.This can be done via F5 on the keyboard (Windows) or Command ⌘ + R (Mac). Often the browser also has an icon (round arrow) that can be used to refresh the page. Click the "start video" button and then the play button to start the video.

If the video is still not working properly, you can try the following options:
- Check the access link. Is it the correct link from the confirmation email?
- Check your browser and if it has been recently updated. Suitable browsers are Google Chrome, Firefox en Safari.
- Check that your device's battery is sufficiently charged.

Didn't help? Contact us via digitaaltheater@ndt.nl

If you experience any problems or have questions when purchasing a ticket, you can reach us at digitaaltheater@ndt.nl

Your unique link was sent to the email address you used to purchase a ticket immediately after you completed your order and payment. See if the email ended up in your spam folder. The subject of the email begins with: "Here you go, your unique access link for...". If you really can't find the mail, please contact our help desk at digitaaltheater@ndt.nl.

You can exchange your tickets for another online performance (if available) or return them in their entirety up to 24 hours before the start of the online performance. Contact our helpdesk to do so via digitaaltheater@ndt.nl.

Send your question over to digitaaltheater@ndt.nl, we aim to help you as soon as possible

You can! Our Supporters get 50% discount on online performances. Read all about it

We're sorry to hear this! Unfortunatly we can not help you with this. Therefore we advise you to mark the performance in your calendar after purchasing a ticket.

Send an email to digitaaltheater@ndt.nl, we'll resend the access link