FAQ Livestreams

NDT aims to offer a number of performances online each season. This way our international fans can enjoy dance from the comfort of their own home. Click here to be notified by us of new online performances.

On 24 April, from 00:01 A.M. to 23:59 P.M. (CET), watch Triple bill online.
On 25 April, from 00:01 A.M. to 23:59 P.M. (CET), watch In the Dutch Mountains online.
Both a unique chance to watch this performance if you can't make it to the theatre, or if you want to see the performance again.

PLEASE NOTE: The performance is available until 23:59 (CET) on 1 specific day. After this time, the performance will no longer be available to watch. The performance lasts approximately 1.5 hours. So do make sure you start the performance on time to see it in full length.
Watching from abroad? make sure you know when you can watch.

Check the date and time in your timezone here.

Go to the order page and fill in the form. We need your e-mail address to send your ticket to. After payment, you will receive a unique link within 15 minutes, which is valid on the day in question. In the e-mail and via the link, you will again find for which date and time your ticket is valid.

If you bought your ticket long in advance, put the correct time and date in your calendar. That way you won't forget the performance when the time comes!
Do you live in a country other than the Netherlands? Do a time zone check just to be sure. You can do that easily via this website.

You can watch, pause and resume the show whenever you want. Just make sure you have watched it all the way through on the relevant day before 23:59 CET. After that, watching is no longer possible.
On 24 April, from 00:01 to 23:59 (CET), watch the Triple bill online.
On 25 April, from 00:01 hours to 23:59 hours (CET), watch In the Dutch Mountains online.

Experiencing problems while watching or have questions? Our helpdesk is open between 09:00 - 17:00 CET.

We are very curious about your opinion on our digital platform what you think of the experience. That way, we can continue to improve and cater to your needs. Afterwards, we will send an e-mail with a short questionnaire and extra material about the performance.

Yes, this is possible! Just be aware of the possible time difference. Click here for a timezone checker.

You will receive a unique link after payment. Do not share it with others as it can only be used on one device at a time.

No, immediately after the live stream, the performance cannot be watched back.

No, if you pause the live stream and play again later, the stream will start at the live moment. It will not be recorded.

You can, but switching devices during the live stream is not recommended. We cannot guarantee that the stream will continue to work.

We recommend using the link on 1 device.

The video works best on an Internet browser that is up to date. Suitable browsers for example include Google Chrome, Firefox and Safari.

We recommend NOT forwarding the link to anyone else if you want to watch the show yourself. This is because the live stream can only be viewed from 1 device. Whoever clicks the link first can watch.

After your payment you will receive a unique link in the email address you used. Perhaps the mail ended up in your spam box, you can search the subject of the confirmation mail, it starts with: 'Please, your unique link for...'. Can't find the link? Send a mail to info@ndt.nl.

Unfortunately, this is not possible now. The unique link is linked to the e-mail address you use to place an order. However, you can add someone else's email address when ordering and complete the payment for that person.

1. Make sure the laptop, tablet of phone that you're using to watch the event is connected to the same Wi-Fi network as the Chromecast.
2. Open the event in the latest version of the Google Chrome browser.
3. Next, click the icon with three dots in the upper right corner of the Chrome window.
4. Open the cast menu and select the Chromecast device to which you want to cast.

1. Make sure the laptop, tablet of phone that you're using to watch the event is connected to the same Wi-Fi network as the Apple TV or television with Airplay support.
2. Open the event in the Safari browser.
3. When you're connected to the right network you should see an Airplay icon in the bottom right corner of the video player. Click this icon to start casting to your Apple TV.
4. Don't see an icon in the player? Try casting directly from your operating system, MacOS or iOS.

1. Make sure the laptop, tablet of phone that you're using to watch the event is connected to the same Wi-Fi network as the Chromecast.
2. Open the event in the latest version of the Google Chrome browser.
3. When you're connected to the right network you should see a Chromecast icon in the bottom right corner of the video player. Click this icon to start casting.
4. Don't see an icon in the player? Try casting directly from the Google Chrome browser (See below for further information).

It is often sufficient to refresh the page your browser.This can be done via F5 on the keyboard (Windows) or Command ⌘ + R (Mac). Often the browser also has an icon (round arrow) that can be used to refresh the page. Click the "start video" button and then the play button to start the video.

If the video is still not working properly, you can try the following options:
- Check the access link. Is it the correct link from the confirmation email?
- Check your browser and if it has been recently updated. Suitable browsers are Google Chrome, Firefox en Safari.
- Check that your device's battery is sufficiently charged.

During a livestream, our online help desk is available to you via the chat in Digital Theater. Open the chat via the icon at the bottom right. It is also possible to receive help directly via an email to info@ndt.nl.