Live streams at NDT

Thank you for ordering a livestream ticket!

HOW DOES THIS WORK?

Zuiderstrandtheater has already send you a confirmation mai for your order. Please note: this is not your  admission ticket for the live stream broadcast!
In the week of the performance, you will receive an NDT e-mail with more details, including the secured admission link.  Only with this link you can have access to the live stream., so if you did not receive the e-mail on the day of the performnace, please check your spambox.

WATCH THE live stream

The live stream can be played on any screen: on your PC, laptop, phone or iPad / tablet. For the best theater experience, we recommend using the largest screen possible, or connecting your laptop to a television screen, for example (read how to do this here).

Frequently asked questions

What are live streams?

We strive to broadcast several performances of each program in the 2021-2022 season live from Amare in The Hague to dance lover’s homes all over the world via live streams on the NDT website. Some performances danced by the dancers of NDT on stage in Amare will be filmed live and then streamed. This means that you can attend the performance live at home, and watch the performance on a screen in your own living room. This is by no means a diluted theater experience. The dancers and support teams make every effort to make your visit to our online 'theatre' as special and inspiring as possible.

Tickets for the live streams cost € 15 each.

I bought a ticket for a live stream. What happens next?

Once you paid on our website with creditcard or Ideal, you will automatically receive an email with an access link. With this link you can watch the live stream. This is a personal and unique link, so we advice you not to share it with anyone. The stream can only be watched on one device at the time!

Please note: if you bought tickets through Amare box office / ticket system, you will first receive a confirmation of  your order (in Dutch). Shortly before the performance you will receive another e-mail with the unique access link.

I can't find my unique access link. What can I do?

The unique link is sent to you by e-mail to the address which you entered when you bought tickets for the live stream, immediately after we've receive your order and payment.

Check your spamfolder in case the e-mail is in there. The subject line of the mail starts with 'UYour unique access link for...'. In case you cannot find the e-mail, please contact our helpdesk via info@ndt.nl

Can I send the link to someone else to share the viewing?

We strongly advice NOT to send the link to someone else, in case you want to view teh stream yourself. De live stream is available on one device only. First one that clicks the link, can watch.

What do I need to watch the livestream?

  • You'll need a device to watch the livestream, we advise a tablet, laptop or desktop PC with an updated browser. Alternatively you can watch on your smartphone.
  • You'll need a good internet connection, preferably via a cable, but wifi or 4G will also work.
  • You'll need the unique access link. After we received your payment, we will automatically send you the access link.

Where can I watch the livestream?

The livestream can be played on any screen: on your PC, laptop, phone or iPad / tablet. For the best theater experience, we recommend using the largest screen possible, or connecting your laptop to a television screen, for example (read how to do this here).

Where can I ask a question regarding tickets?

For questions, we ask you to contact the box office of the Zuiderstrandtheater:

  • Available by phone from Tuesday to Friday, 1-5 PM:  070 88 00 333 (from August 18, Tue-Sat 1-6 PM)
  • The box ofiice is closed from July 25 until August 18.
  • Bespreekbureau in the Central Library/VVV opened from August 25 : Tue-Fri, 1-6 PM
  • The box office in  Zuiderstrandtheater is open 30 minutes before start of every performance.

Will the livestream be recorded?

No, the livestream will not be recorded and can only be viewed live.

Can I watch the stream from outside the Netherlands?

Yes you can watch the stream from all over the world. Please keep in mind that there can be a time difference. The livestream will be played at 8pm CET (Central European Time).

At what time the live stream is available for viewing?

The doors of our digital theater open at 19.00h (CET). The actual performance will start at 20.00h (CET). Please make sure you click on the link in advance, so you can check if everything is working properly (internet connection, tv-casting, browsercheck, etc.). You can also use this time to read the digital programme booklet that we will provide, as well as an online video introduction to the performance with background info on creations, choreographers and dancers.

Is there technical support available during the live stream?

Op NDT's  website we've created a page with frequently asked questions. During the performance you are able to ask your questions to our helpdesk through a live chat. The helpdesk is available from 7-9 PM. Also keep checking the NDT Twitter account for updates.

Which webbrowsers are best for watching the live stream?

We advice to use a recently update webbrowser, such as Google Chrome, Firefox, Safari, or Microsoft Edge. Please check or update your browser on time before the live stream starts.

 

I don't see anything on the live stream or the live stream seems to have see stopped. What can I do?

In most of the cases, it will help te refresh the webpage in your browser. You can do so by clicking on F5 (Windows) on your keyboard, or  Command ⌘ + R (Mac) . Or use the icon that is visible in the browser (arrow) to refresh. Then click on the 'start stream' button again and the click the 'playbutton'.

If this doesn't work, please check the following steps:

  • Please check if you use the correct link for access to the live stream
  • Check your internet connection (if you can, use a wired internet connection)
  • Check if your browser has had  recent update.
  • Check if cookies in your browser are enabled.
  • Check if the batteries of your device are fully loaded.

Can I watch the live stream with other people?

After you bought acces, you will receive a unique link, that vcan be used on one device at the time. It is up to you to decide with how many people you watch the stream of course, but do'nt share the link!

Can I pause the live stream or watch it again later?

No, if you pause the live stream and play again later, the stream will start at the live moment. It will not be recorded.

Can I watch the live stream on more than one device simultanously?

No, you can only watch the livestream on one device at the same time. For every extra device an extra access link is needed.

 

Can one person order more tickets for different people?

Zuiderstrandtheater asks you to only order tickts for you and your own household, so they are able to maintain the 1,5 meter distance between different households.

Is it possible to change devices during the stream?

We advice not to change devices during the stream. We cannot guarantee the stream will keep on working.